1. User Access and Responsibilities

By accessing our website, you agree to use it for lawful purposes only. You are responsible for ensuring that your use of the site complies with all applicable laws and regulations. Any unauthorized use of the site may result in termination of your access.

2. Product and Service Description

Oluka Shoes Shop offers a variety of footwear including Casual, Court, Cross Training, Hiking, Running, Sandals, and Trail shoes. We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur due to screen settings and lighting conditions.

3. Order and Payment Terms

All orders are processed within 1-2 business days after payment confirmation. We accept payments via Visa, MasterCard, JCB, and PayPal. By placing an order, you agree to provide accurate and complete payment information.

Shipping options include:

• Standard Shipping: Delivered via DHL or FedEx, typically taking 10-15 business days. Shipping fee is $12.95.
• Free Shipping: Available for orders over $50, delivered via EMS, typically taking 15-25 business days.

4. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange it within 15 days of receipt, provided the item is unused, in its original packaging, and accompanied by proof of purchase.

Non-returnable items include sandals due to hygiene reasons, unless they are defective.

To initiate a return or exchange, please contact us at [email protected] with your order number and reason for return/exchange. We will provide you with a Return Authorization Number (RAN) and instructions for shipping the item back to us.

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Oluka Shoes Shop and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.

6. Limitation of Liability

Oluka Shoes Shop is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.

7. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms will be resolved in the courts of the United States.

8. Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Email: [email protected]

Address: 3406 Rebecca Street, RALEIGH, US 39153