Introduction

Welcome to Oluka Shoes Shop! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your data.

Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, shipping address, and payment details.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including payment processing and shipping.
• Customer Support: To respond to your inquiries and provide assistance.
• Website Improvement: To analyze website usage and improve our services.
• Marketing: To send you promotional materials and updates about our products and services, with your consent.

Data Sharing and Disclosure

We do not sell your personal information. However, we may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Storage and Security

We take the security of your data seriously and implement appropriate measures to protect it:

• Encryption: We use encryption to protect your payment information during transmission.
• Access Controls: Access to your personal information is restricted to authorized personnel only.
• Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: These are necessary for the website to function properly and cannot be disabled.
• Analytics Cookies: These help us understand how visitors interact with our website and improve its performance.
• Marketing Cookies: These are used to deliver personalized advertisements based on your browsing behavior.

You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

Address: 3406 Rebecca Street, RALEIGH, US 39153