Delivery Information

At Oluka Shoes Shop, we understand that getting your new pair of shoes to you quickly and safely is just as important as the quality of the shoes themselves. That’s why we’ve streamlined our delivery process to ensure you receive your order with minimal delay and maximum care.

Order Processing

Once you place your order, our team gets to work immediately. We process all orders within 1-2 business days. This quick turnaround ensures that your shoes are on their way to you as soon as possible.

Shipping Options

We offer two convenient shipping options to suit your needs:

  • Standard Shipping: For those who need their shoes a bit faster, we use DHL or FedEx. With this option, your order will arrive within 10-15 business days after shipping. The cost for standard shipping is $12.95.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. This option typically takes 15-25 business days for delivery. It’s a great choice if you’re not in a rush and want to save on shipping costs.

Global Reach

Our products are available globally, with the exception of some remote areas in Asia. No matter where you are, we strive to bring you the best footwear options with reliable delivery services.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and know exactly when to expect your new shoes.

Returns and Exchanges

If for any reason you need to return or exchange your shoes, we offer a hassle-free process. You have 15 days from the date of receipt to initiate a return. Please ensure the shoes are in their original condition and packaging.

Customer Support

Our customer service team is always here to help. If you have any questions about your delivery or need assistance with your order, feel free to reach out to us at [email protected]. We’re committed to ensuring your shopping experience with us is seamless and enjoyable.

Thank you for choosing Oluka Shoes Shop. We look forward to delivering your next pair of perfect shoes!